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Help & contact

Help with your order

Contact

Service hours: Mon–Fri 10–19

Contact formWe reply Monday to Friday

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Guides

Step by step: install, activate and solve small problems yourself.

Windows 11

Activate, install, set up.

Activate Windows 11

How to activate Windows 11 Pro with your product key.
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Fix activation errors

The most common errors when activating Windows 11 Pro and how to fix them.
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Will Windows 11 run on your PC?

The system requirements for Windows 11 at a glance.
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Home or Pro?

The differences between Windows 11 Home and Pro at a glance.
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Windows 10

Set up and keep using it safely.

Install Windows 10

Install Windows 10 step by step.
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Updates and maintenance

How to keep Windows 10 up to date and secure.
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Office and Microsoft 365

Install, activate, rescue data.

Install Office 2024

Download and install Office 2024 Professional Plus.
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Activation not working?

Activation errors in Office 2024 and how to fix them.
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Recover a document

How to rescue unsaved Word, Excel and PowerPoint documents.
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Microsoft 365 or Office 2024?

Subscription or purchase: which solution suits you.
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Downloads

You will find your product key in the email about your order and in your customer account under ‘Product keys & downloads’. Microsoft provides the installation media for Windows itself:

Something not working?

We'll help you personally, Mon–Fri: 10:00–19:00.

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040 524797313, Mon–Fri: 10:00–19:00.
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