Information
Certifications
Verified quality: our seals and reviews at a glance.
Verified and secure
See for yourself: where there is a profile, the seal links to it.
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Certified
Trusted Shops
Trusted Shops certifies online shops against fixed quality criteria. We are a retailer certified by Trusted Shops.What this means for you
- Buyer protection for your purchase, whatever the payment method
- Checked: data protection, pricing information and customer service
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Reviews
Trustpilot
Trustpilot is an open review platform: anyone can share their experience of our shop there.What this means for you
- Read our customers' experiences before you buy
- Reviews on a platform outside our shop
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Encrypted
Secure connection
Our shop transmits your data in encrypted form, from sign-in to checkout.What this means for you
- Encrypted connection on every page
- Recognisable by the padlock in the address bar
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Protection package
IT-Recht Kanzlei
The law firm IT-Recht Kanzlei München specialises in online retail law. We use its protection package.What this means for you
- Legal texts from a specialist law firm
- Updated when the law changes
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Member
Händlerbund
Händlerbund is an association for online retailers based in Leipzig. We are a member.What this means for you
- An association that informs online retailers about the law
- We keep up with changes in online retail
Help and support
If you have any questions, we are happy to help you personally by email and phone, Mon–Fri 10:00–19:00. Write to us via the contact form.