Delivered in a few minutes
by email and in your customer account
Information
How is our price made up?
Software at a fair price: we deliver digitally, save on shipping and administration and pass the saving on to you.
100% money-back guarantee*
if you have activation problems
For home and for businesses
Business customers save up to 17%
Personal support
by email and phone, Mon–Fri: 10:00–19:00
How we keep our prices low
We save where you won't notice it.
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No shipping
We deliver digital products by email. There is no packaging or postage, and delivery is free of charge.
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No warehouse
Digital licences don't need shelf space. So there are no storage costs.
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Automated processes
Once you have paid online, we deliver automatically. That saves work.
We pass this saving on to you. The guarantee and support stay fully in place.
What you can count on
- Ready to go straight away: After you pay online, your product key and download arrive by email within a few minutes.
- Always to hand: With a customer account, you can find your keys and downloads at any time under ‘Product keys & downloads’.
- No risk: If your software can't be activated, we help you step by step. If it still doesn't work, we refund the full purchase price. Go to the money-back guarantee
- Pay securely: Our shop transmits your data encrypted, from login to checkout.
- For home and for businesses: Whether one PC or many workstations: business customers get up to 17% instant discount and buy on invoice once approved. Become a business customer
Questions about the price
Why is software cheaper with you?
We deliver digitally, need no warehouse and deliver automatically after online payment. That saving is built into our price.
How quickly will I get my software?
A few minutes after online payment, by email; with a customer account also under ‘Product keys & downloads’. With prepayment, after receipt of payment; when buying on invoice, after approval.
What happens if activation doesn't work?
Our support team helps you step by step. If it still doesn't work, we refund the full purchase price. The guarantee is not limited in time.
Is there a charge for shipping?
We always deliver digital products free of charge. For a USB stick or DVD you pay €5.99 (Germany), €8.99 (Austria) or €12.49 (Switzerland) per order.
Are there discounts for companies?
Yes. Business customers get up to 17% instant discount straight in the basket, see net prices and buy on invoice once approved. Registration is free of charge.
Is my purchase protected?
Yes. We are Trusted Shops certified, and your purchase has buyer protection, whatever the payment method. The shop also transmits all data encrypted.
Questions before you buy?
We offer personal advice by email and phone, Mon–Fri 10:00–19:00.
