Service

Withdraw from contract

Declare withdrawal

Would you like to withdraw from a contract with us? Enter your details and click “Confirm withdrawal”. You do not need a customer account or to sign in.

Enter your details Name, email address and order number
Confirm withdrawal Your declaration is sent immediately
Confirmation of receipt by email with date and time

First name

Last name

Email address We will send your confirmation of receipt to this address.

Order number You can find it in your order confirmation or under “Orders” in your customer account.

Message (optional) Would you like to withdraw only certain products of the order? Please name them here.

Our Privacy Notice is available .

Fields marked with asterisks (*) are required.

By clicking “Confirm withdrawal” you send us your declaration of withdrawal for the contract stated above.

Trouble with the form? Simply withdraw by email to support@software-dealz.de.

Your withdrawal was not sent. You can also declare it informally by email to support@software-dealz.de or by phone at 040 524797313. Sending it in time is enough to meet the deadline.

Good to know

No customer account needed – withdrawal also works for guest orders.
Right after sending: confirmation of receipt by email with date and time.
What counts for the deadline is that you send it in time.

Software, downloads and licence keys

For keys and downloads, the right of withdrawal can expire early. We review every withdrawal and get back to you.

Questions about your order?

Our customer service is happy to help.

040 524797313
support@software-dealz.de
Mon–Fri: 10:00–19:00

100% money-back guarantee

If activation fails despite our help, you get your money back.

Guarantee details

Withdraw from contract

Declare withdrawal

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