Shipping and payment conditions

Below you will find all information about shipping and payment conditions:

Prices

The prices stated on the product pages include statutory VAT and other price components.

Shipment

Delivery of download products:

Delivery takes place exclusively digitally via email. This is therefore free of charge in each of the countries we specify.

- When paying by PayPal, SOFORT transfer, Amazon Pay, Google Pay, Apple Pay, Giro Pay, Shopify Pay and credit card, shipping takes place in less than 1 minute.

Delivery of physical products:

You will receive your personal product key together with your data carrier (CD/DVD/USB) and installation instructions by post 1-3 working days after receipt of payment. Shipping within Germany is free, shipping to Austria and Switzerland costs €7.95 and can take 1-5 working days.

For each shipment you will receive a tracking number by email, which you can use to track your shipment via the following link:

Where is my shipment?

(Include the shipping date from the email and your tracking number.)

Our payment options:

  • Purchase on account (Klarna)
  • PayPal (Molly)
  • Payment in advance
  • Amazon Pay
  • Credit card (Visa, Mastercard and American Express)
  • IMMEDIATE transfer (Klarna)
  • Giropay (Mollie)
  • Google Pay
  • Apple Pay
  • Shopify Pay

Further payment details

- The charge of your credit card account is carried out with the order is completed.

- If payment is made on invoice, the invoice amount must be paid within 14 days.

- Purchase on account is only available to companies.

- Purchase on account (Klarna):

In order to be able to offer you Klarna's payment options, we will transmit personal data, such as contact details and order details, to Klarna. In this way, Klarna can assess whether you can use the payment options offered through Klarna and adapt the payment options to your needs. You can get general information about Klarna here . Your personal information will be processed by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna’s privacy policy treated.